• Terms & Conditions

    12 December at 11:07 from atlas


    When you visit
    Fast infotech or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


    Nothing in the Terms & Conditions is intended to have the effect of contracting out of the Consumer Guarantees Act 1993 ("the Act") except to the extent permitted by the Act and the Terms & Conditions are to be modified to the extent necessary to give effect to that intention. Where the Act applies to these Terms & Conditions: If the products are acquired by you for business purposes, you agree that the Act does not apply; and If the products are not acquired by you for business purposes, we reserve the right to replace any Products which fail to comply with any guarantee contained in the Act. You acknowledge that we do not provide any Express Guarantees (as defined in the Consumer Guarantees Act 1993) other than those expressly confirmed by us in writing.


    By visiting www.
    Fastinfotech.co.nz, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us. 


    All devices and items shipped from Fast infotech to you is made pursuant to a shipment contract. This means that the risk of loss and title for such items passes on to you upon our delivery to the carrier. 

    Sales order

    •Fast infotech repair service provides warranty to products sold. The duration of the warranty is mentioned in the invoice of the purchase. This warranty, however, does not apply to:

    (i)  Damage to or loss of any software programs, data, or removable storage media

    (ii)  Units that has been repaired or attempted to be repaired by any other party

    (iii)  Accidents, lightning, water, fire, or any other such cause beyond the reasonable control of Fast infotech.

    •  Payment terms are Cash or EFTPOS only unless credit terms have been arranged with management before work has begun.

    •  All amounts owing to Fast infotech Ltd must be paid in full on collection of the unit. Units will remain the property of Fast infotech Ltd until payment is received in full. If repaired units are not picked up within 60 days of completion, the units will be kept in lieu of payment.

    •  It is the customer's responsibility to backup all data before presenting the device for repair. Fast infotech takes no responsibility for data stored within the device.

    •  Warranty and insurance of units being service is the customer's responsibility.

    •  All returned units must be in original condition with all original packaging, instructions, and proof of purchase. Returned units are subject to 30% minimum restocking fee. Fast infotech is unable to accept returns of software products due to copyright issues.

    •  In case of no claim or payment from the customer after a period of 6 months from receipt date of inspected/repaired products Fast infotech will not be liable for any responsibility of storage and has the right to dispose the product under the policy.


    •  We perform services during our working hour, 8:30-7:00 Monday to Friday, excluding public holidays

    •  We will provide repair, update, installation, and other services required in relations to your equipment

    •  Urgent priority service is available for $50.00 extra

    •  Fast infotech accepts no responsibility for any damage to client's hardware or lost data. It is the client's responsibility to ensure that adequate backups are done prior to any work.

    •  All repaired devices will have a 90-day warranty after completion and only valid for the repaired issue.

    •  Fee waiving will not apply to any liquid, impact, and damaged devices repaired by a third party

    •  Fast infotech accepts no responsibility for any additional damage caused during the process of inspection and repairing liquid/impact damaged devices

    •  Fast infotech will attempt our best endeavour to take care of your devices; however, every device supplied to us is at client's risk. Please ensure that your device is insured.

    •  All amounts owing to Fast infotech must be paid in full upon device collections. Devices will remain the property Fast infotech until full payment is received. If payment is not received within 30 days of completion, the device will be kept in lieu of payment.

    •  Further testing cannot be executed on phones and tablets if the touch panel is broken. Additional charge may apply if there's further hardware and/or software issue following the screen replacement.

    •  Further testing cannot be executed on laptops if the unit cannot be turned on. Additional charge may apply if there's further hardware and/or software issue following the laptop's initial problem.

    •  Fast infotech will not continue with a job if the unit is suspected as a stolen device. 



Contact Us

Address 7/214 GREAT SOUTH ROAD
Phone 099723424/092682081
Fax 099723425
Mobile 02040083305
Send an Email Get vCard
Opening hours

8.30am to 6.00pm

9.00am to 6.00pm

10.00am to 4.00pm